We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||12-20 Business Days|
|Australia||13-20 Business Days|
|Asia||14-55 Business Days|
|Canada||16-26 Business Days|
|Europe||20-40 Business Days|
|New Zealand||14-40 Business Days|
|Mexico||20-40 Business Days|
|Central America||35-60 Business Days|
|South America||35-60 Business Days|
|Africa||35-60 Business Days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us. In some situations, you may not be able to receive proper tracking information due to certain shipping location. As we are providing free shipping service, hope you can bear with it.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one with the reason stated below.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 14 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (28)
4 Stars (5)
3 Stars (2)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 Mar 2018 12:48
27 Feb 2018 06:50
Very cute hamster. It came in about a month. It reacts well to sound.
26 Feb 2018 14:22
Sooo much fun for my child :)
24 Feb 2018 01:54
We like it cool toy!!!
14 Feb 2018 01:20
11 Feb 2018 06:45
Доставка очень долгая, 2месяца. Сшито кривовато. Но работает отлично. Ребёнку очень понравился. Весёлая игрушка.
11 Feb 2018 02:18
думала будет лучше, не понятно плврторчет слова, батареек не было. запахет нет, мягенький, когда повтряет сллва трясется как в конвульсиях так себе игрушка.
11 Feb 2018 01:24
nagyon cuki. A gyerekek imádják.
7 Feb 2018 01:55
titreşimi mevcut. her fonksiyonu çalışıyor. göründüğü kadar büyük değil. çok çabuk pil bitiriyor ama çocuklar için çok eğlenceli bir ürün tavsiye ederim.
6 Feb 2018 12:43
Very funny and cute hamster. My baby love it
5 Feb 2018 02:44
Today I received my toy. It is very funny. But the delivery was very slow.
3 Feb 2018 09:27
заказала 3 шт. один с деффектом. не работает вибратор. не вибрирует, но повторяет. а так всё норм. брала в другом магазине у них было по качеству лучше.
3 Feb 2018 08:23
2 Feb 2018 04:11
Хомяк плохо повторят,все шипит!ужас а не хомяк
2 Feb 2018 03:16
Really funny... everything ok.
1 Feb 2018 08:51
Поставил 4 звёзды за то, что у хомяка плохая дикция, т.е. повторяет слова невнятно.
31 Jan 2018 13:24
demorou bastante. rastreamento não era preciso
30 Jan 2018 15:52
30 Jan 2018 08:08
Много дълго чаках 2 месеца,и говора на играчката не се разбира лошо качество за мен
29 Jan 2018 21:12
25 Oct 2017 22:56
24 Oct 2017 08:34
Well done as I was able to keep tracking the location of the goods.
20 Oct 2017 08:48
love it ur doll
19 Oct 2017 03:25
everything works, the hamster repeats the words, and dances on the spot. superb!
18 Oct 2017 05:12
It is the same as the photo, it is very funny, the only drawback, and that is not a problem either, it is very loud. Everything is great.
17 Oct 2017 17:03
15 Oct 2017 01:44
Thank a lot!!!! Very funny!!!!
14 Oct 2017 07:34
Fast shipping and good product! It came very well!
12 Oct 2017 01:17
9 Oct 2017 04:50
very good .
8 Oct 2017 00:57
All OK. Highly recommended and thank you!
4 Oct 2017 08:06
2 Oct 2017 07:46
16 Sep 2017 02:44
15 Sep 2017 12:20
Cute! Small like a hamster!
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