We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||12-20 Business Days|
|Australia||13-20 Business Days|
|Asia||14-55 Business Days|
|Canada||16-26 Business Days|
|Europe||20-40 Business Days|
|New Zealand||14-40 Business Days|
|Mexico||20-40 Business Days|
|Central America||35-60 Business Days|
|South America||35-60 Business Days|
|Africa||35-60 Business Days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us. In some situations, you may not be able to receive proper tracking information due to certain shipping location. As we are providing free shipping service, hope you can bear with it.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one with the reason stated below.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 14 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (41)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Dec 2017 03:31
6 Nov 2017 01:10
13 Oct 2017 00:57
nice a fast turtle
10 Oct 2017 05:44
It is as described, thank you Seller. I recommend!
5 Oct 2017 01:49
The turtle came green and its bright color immediately attracted the attention of my child. The turtle is moving fast. The shipping is around a month. I recommend.
29 Sep 2017 21:58
Very cute i love it.
29 Sep 2017 09:25
25 Sep 2017 09:33
22 Sep 2017 08:40
Cool turtle, it's interesting when running. My son likes it.
20 Sep 2017 17:10
18 Sep 2017 02:17
17 Sep 2017 06:35
15 Sep 2017 06:33
13 Sep 2017 08:03
Was very long, good toy.
13 Sep 2017 02:40
Perfect, my son loves!
5 Sep 2017 20:15
Very fast, got the toy in 8 days to Auckland. Highly recommended!
28 Aug 2017 22:52
23 Aug 2017 04:33
The toy came in a month, the turtle runs and still moves its feet, in principle it's even very interesting, the child likes it. Only a small turtle, about a little more than a matchbox. The packaging is complete, the toy is scratch-free.
21 Aug 2017 02:57
Excellent product!! Good quality and very reliable seller. 100% recommend !!
8 Aug 2017 11:38
In general, everything is fine.
4 Jul 2017 01:48
The turtle is super, it works like in the photo, only the carpet does not go. I shoot the star for the fact that I can not choose a color. We have a boy, and the turtle came pink, sad. The order came in less than half a month
1 Jul 2017 23:15
The seller sent an orange turtle, works well.
28 Jun 2017 05:43
The toy in good condition, my child is happy. Only slightly long delivery.
22 Jun 2017 06:11
The tortoise is cool, all well. Thanks.
21 Jun 2017 03:47
The goods arrived very very quickly, did not even expect for 10 days. very cute, thank you to the seller.
19 Jun 2017 23:19
The toy came, everything works. but did not expect that it would be so small !!!
16 Jun 2017 07:06
My child likes the tortoise toy. The toy is complete without damage. Packed was just like any parcel in a bag and inside a pimply film.
6 Jun 2017 02:57
5 Jun 2017 01:36
The tortoise is good in condition. But my daughter is afraid of it because it moves around noisily.
2 Jun 2017 05:40
It was a little more than a month. Everything corresponds to the description.
1 Jun 2017 09:57
Nice toy, it works, there is no smell.
27 May 2017 23:07
Everything is working. My child likes it.
23 May 2017 17:50
Delivery to Novosibirsk took a little less than a month. The toy has arrived in complete, everything works.
23 May 2017 03:58
Good toy, the mechanism works, I'm happy, thank you.
23 May 2017 03:39
It came in the usual package. We have a boy, but they sent a pink one, but it is not a big deal. My child still likes it. It is running fast, only a small one. I recommend this seller and product.
22 May 2017 06:04
The mechanism is solid, it rolls well. I am happy with the item.
18 May 2017 14:17
It reached Norway in 7 days, very quickly! The turtle is small, bright. Satisfied.
18 May 2017 09:27
The tortoise runs fast, the child likes it.
13 May 2017 03:31
Very cute, small (less than 10 cm) tortoise.
11 May 2017 14:01
I was satisfied with the purchase. Quality is good, running fast, my daughter likes. Fast shipping.
11 May 2017 06:02
Everything matches the description.
5 May 2017 09:41
Delivery two weeks. Good quality toy. I highly recommend.
25 Apr 2017 03:14
A good toy. My child is happy. Small, neat, bright. The mechanism works.
18 Apr 2017 08:09
Great toy. Love it.
12 Apr 2017 05:55
A bright tortoise, running fast. Fast delivery. Not the first time I order from this store, so I recommend.
10 Apr 2017 03:53
The turtle is great. It goes smoothly on a smooth-surfaced floor.
Leave a Review