We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||12-20 Business Days|
|Australia||13-20 Business Days|
|Asia||14-55 Business Days|
|Canada||16-26 Business Days|
|Europe||20-40 Business Days|
|New Zealand||14-40 Business Days|
|Mexico||20-40 Business Days|
|Central America||35-60 Business Days|
|South America||35-60 Business Days|
|Africa||35-60 Business Days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us. In some situations, you may not be able to receive proper tracking information due to certain shipping location. As we are providing free shipping service, hope you can bear with it.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one with the reason stated below.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 14 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
11 Mar 2018 23:19
11 Mar 2018 12:50
I like the toy very much. All as in the description. Many thanks to the store.
11 Mar 2018 04:08
Came quickly, the fabric is pleasant to the touch.
10 Mar 2018 02:05
9 Mar 2018 13:14
7 Mar 2018 04:45
Colorful, here and there sticking thread, but not critical. Arrived pretty quickly.
6 Mar 2018 04:38
Everything came in less than a month, I like everything.
5 Mar 2018 02:28
3 Mar 2018 05:19
3 Mar 2018 03:38
very cuuute the quality is good
2 Mar 2018 20:53
2 Mar 2018 04:30
Bright and cool!
12 Dec 2017 23:46
Funny, bright. I hope the little girl will like it.
23 Nov 2017 12:47
Very cool, I recommend
4 Nov 2017 09:40
Received in two weeks. Great!
20 Oct 2017 03:37
great quality; bright color, thank you seller
20 Oct 2017 01:18
Very colorful and of good quality.
19 Oct 2017 23:34
Have trained socks. The pros: no smell, very bright and beautiful, nice ringing, the seller is very sociable, answer questions quickly. The cons: Delivery a bit late, should be courier service side. Since I am happy with the seller, I'll still order again.
19 Oct 2017 11:33
Cool toy. Baby likes it very much.
19 Sep 2017 09:28
Super! I recommend! The child likes it very much. Socks up to 6 months in size.
28 Aug 2017 19:44
The product is beautiful, great quality, I only found the bracelet small, a baby with a fat arm does not fit. but it was all right.
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