We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||12-20 Business Days|
|Australia||13-20 Business Days|
|Asia||14-55 Business Days|
|Canada||16-26 Business Days|
|Europe||20-40 Business Days|
|New Zealand||14-40 Business Days|
|Mexico||20-40 Business Days|
|Central America||35-60 Business Days|
|South America||35-60 Business Days|
|Africa||35-60 Business Days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us. In some situations, you may not be able to receive proper tracking information due to certain shipping location. As we are providing free shipping service, hope you can bear with it.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one with the reason stated below.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 14 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (31)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Mar 2018 04:37
10 Mar 2018 12:28
wow!!! 14 days to Moldova! Recommend!!!
9 Mar 2018 17:03
Super, just like a picture.
8 Mar 2018 12:28
Great product But very slow delivery
8 Mar 2018 02:53
Beautifully made puppets. My daughter is happy with it.
7 Mar 2018 23:07
Super recommend. Compliant with the description.
28 Feb 2018 22:39
28 Feb 2018 19:51
Good toys, soft fabric. All animals look good!
28 Feb 2018 00:34
Very happy with items
27 Feb 2018 14:44
Very nice :) Fun stuff.
27 Feb 2018 05:46
Good toys, my son is delighted. I recommend this store.
27 Feb 2018 04:23
27 Feb 2018 04:08
It is beautiful. Thank you!
26 Feb 2018 08:38
nice bag. recommened!
25 Feb 2018 11:10
Items came as described, thank you
25 Feb 2018 05:08
Nice animals. For slim fingers.
23 Feb 2018 08:58
high quality. well made. soo cute. highly recommended
20 Oct 2017 06:22
Item was tracked, arrived in around 3 weeks.
19 Oct 2017 17:11
Good for such a price. Well, there is a small part the threads are not sewn up properly, but still acceptable! Delivery was three weeks.
16 Oct 2017 05:01
11 Oct 2017 10:09
Excellent dolls. The quality is not bad. The child likes. The delivery went for a month, tracking code available. Thank you! I am happy with it.
29 Sep 2017 08:31
Great and fun product. A bit tight on adults' fingers. The elephant looks more like a mouse.
22 Aug 2017 08:24
Good toys for the game who as they talk, 10 animals, most importantly the animals are similar to themselves and the child is easy to understand who is who. Of course, sewn up is not very high quality, it is crooked, but in general the image of the animal is clear and this is the most important thing. There is no smell. Delivery is less than a month.
19 Aug 2017 04:27
I order from this store for the second time. The child loves and plays with pleasure.
11 Aug 2017 11:24
Delivery is very fast! The toys are cute.
25 Jul 2017 11:02
17 Jul 2017 01:47
Worth the money. Puppets are not for babies though. The bunny's eyes came of quickly and easily after unboxing. I still recommend for bigger kids.
5 Jul 2017 17:31
Loved them, they are very nice and cute, soft and of high quality.
26 Jun 2017 12:53
super fast shipping .... thanks..
21 Jun 2017 04:32
7 Jun 2017 09:43
Very beautiful, small toys, immediately liked! Well sit on your fingers, even on small children!
29 May 2017 12:47
Toys cool! Mild, pleasant to the touch. Without smell. After washing nothing has changed! I recommend!
3 May 2017 02:59
Excellent, well-known little animals. Everyone is on the rubber, so they do not fall off from the fingers.
3 May 2017 00:57
Quality at its price, I basically did not expect anything more, so everyone is happy. The parcel arrived about a month.
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