We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||12-20 Business Days|
|Australia||13-20 Business Days|
|Asia||14-55 Business Days|
|Canada||16-26 Business Days|
|Europe||20-40 Business Days|
|New Zealand||14-40 Business Days|
|Mexico||20-40 Business Days|
|Central America||35-60 Business Days|
|South America||35-60 Business Days|
|Africa||35-60 Business Days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 business days, please contact us. In some situations, you may not be able to receive proper tracking information due to certain shipping location. As we are providing free shipping service, hope you can bear with it.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one with the reason stated below.
If you did not receive the product within the guaranteed time(60 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 14 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (32)
4 Stars (0)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Mar 2018 03:47
This item is great! My child is 1.5 years old, but it is thin. I think up to 2 years can still fit well.
12 Mar 2018 03:29
All as in the description. Quality is normal.
12 Mar 2018 03:08
Quality, stretchy, sit well on the foot do not pull together and leave no traces of rubber bands
10 Mar 2018 22:00
Goods match the description. Satisfied.
10 Mar 2018 14:36
Very fast delivery. As described
9 Mar 2018 05:11
All according to the description. Suitable for my 9-month-old daughter.
7 Mar 2018 07:17
I like the product. Done well. I recommend!!!
6 Mar 2018 05:44
Great, everything is as in the picture
3 Mar 2018 09:24
Thank you very much for the quality knee pads and fast delivery.
1 Mar 2018 04:58
According to the description. I recommend.
27 Feb 2018 08:33
everything ok. fast shipping, very good product :)
27 Feb 2018 05:13
Thanks all as in the picture.
26 Feb 2018 23:39
The product is exactly like description! Thank you!
18 Dec 2017 01:58
beautiful product store fast shipping
23 Nov 2017 04:02
13 Oct 2017 00:56
12 Oct 2017 11:51
Shipping about 3 weeks
11 Oct 2017 10:51
quality is good, have no problem.
11 Oct 2017 09:37
It's all ok.
11 Oct 2017 05:17
Match the description, received fast too.
10 Oct 2017 07:08
10 Oct 2017 03:00
match commodity description, to store thank you
10 Oct 2017 02:50
9 Oct 2017 12:32
fast shipping ☺ recommend all ok
21 Sep 2017 22:18
Good knee pads, quality is also good. Came in 2 weeks for 2, order was tracked.
21 Sep 2017 21:48
i have received it! thanks
21 Sep 2017 11:58
21 Sep 2017 08:27
The right thing to buy.
21 Sep 2017 03:42
Great item quality and very good shipping condition
20 Sep 2017 22:32
20 Sep 2017 07:01
A little tight for 6 month old baby. Great and fast shipping.
20 Sep 2017 04:26
I can not talk about quality, because haven't used yet.
19 Sep 2017 22:29
nice n useful to help my baby crawling but slippery sometimes
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